Relationship Manager
Dammam, Saudi Arabia
Full timeHybrid
Job description
Role Overview
As a Relationship Manager, you will own and grow our motor insurance distribution partnerships across dealerships, agencies, and banks. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to build lasting partner relationships, drive premium growth, and deliver commercial excellence within our organization.
Responsibilities
- Develop and manage a portfolio of motor insurance distribution partners, including car dealerships, brokers and agencies, and bancassurance channels.
- Identify, pitch, and onboard new partners, negotiating commercial terms in line with company guidelines.
- Own the full relationship lifecycle for assigned accounts, including regular business reviews, performance tracking, and renewal discussions.
- Drive premium volume and achieve assigned sales targets across channels and product lines.
- Train and enable partner sales teams on our products, pricing, and digital quotation and issuance journeys.
- Act as the primary escalation point for partner queries, coordinating with underwriting, claims, and operations to resolve issues quickly.
- Monitor channel performance, business quality, and loss ratios, and work with underwriting to keep the mix profitable.
- Gather market intelligence on competitor offerings, commission structures, and partner expectations.
- Ensure all partner activity complies with regulatory requirements and internal onboarding and conduct standards.
- Prepare detailed pipeline, production, and performance reports for management review.
Must have requirements
- Proven experience in motor insurance sales or distribution, with a consistent record of meeting or exceeding targets.
- Established relationships with car dealerships, insurance agencies or brokers, and banks.
- Strong commercial negotiation skills and the ability to structure mutually beneficial partnership terms.
- Solid understanding of motor insurance products, pricing dynamics, and the end-to-end policy issuance process.
- Ability to manage multiple partner accounts independently in a fast-moving environment.
- Strong analytical and problem-solving skills, with comfort working from production and performance data.
- Outstanding communication, presentation, and interpersonal abilities.
Nice to have requirements
- Experience launching or scaling a new distribution channel from the ground up.
- Background in bancassurance or embedded insurance partnerships.
- Familiarity with digital quote and bind platforms, API-based partner integrations, or insurtech distribution models.
- Exposure to CRM tools and pipeline management discipline.
- Valid driving licence and willingness to travel for partner visits.
- Arabic and English fluency.
Perks and Benefits
- Employee Stock Ownership Plan (ESOP).
- Flexible hybrid work arrangements.
- Opportunities for career growth and professional development.
- Collaborative, innovative work culture.